Useful information


Shipping & Returns


Shipping & Returns

When you send us your order, we may run some checks on it before it is fulfilled. These checks may include verifying your address, creditworthiness, and checking for fraud. As to the latter: we run partly automated checks on all purchases to filter out unusual or suspect transactions, or transactions which can beidentified as susceptible to fraud. By submitting your order, you agree to this.




  • All orders are dispatched from our warehouse on a priority received basis. This can vary from between 12 hours - 2 working days based on the level of orders received. Please take this in to account when calculating delivery times.

  • All delivery times given are estimated and based on advice from couriers. Please be aware that on occasion, your order may take longer than the stated time period (this does not apply to Next Day Delivery and International Express deliveries).

  • Working days exclude Saturday, Sunday & Bank Holidays.


Restrictions apply, please check specific country listings for details


Undelivered and Returned


If a parcel is undelivered and returned to us for whatever reason by the carrier, the customer shall be liable to pay the postage costs for re-sending the item.

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